Tokyo [Japan], November 12: Japan recorded credit card transaction disruptions nationwide on November 11, with JR East railway company's automated ticket machines and convenience store chains temporarily unable to accept credit card transactions. credit.
Credit card service provider JCB said on November 11 that a subsidiary that processes credit card data had a system error, leading to transaction disruption across Japan . The problem was resolved at 9 p.m. November 11, according to Kyodo News.
In another announcement, JR East said customers were unable to use credit cards to buy train tickets at automatic ticket vending machines and transaction counters at stations at around 6 p.m. November 11. However, this issue was resolved satisfactorily at around 8:50 p.m. the same day.
The Suica prepaid card issued by JR East is also affected, whereby users cannot top up money from the card to their phone.
Convenience store chains Seven-Eleven, Lawson and FamilyMart reported similar credit card transaction disruptions when paying at stores. The situation was resolved by the end of the day.
The above situation has caused difficulties for many people, especially tourists visiting Japan. A 42-year-old tourist from Taiwan was disappointed that he couldn't use his credit card at a convenience store in Tokyo's Minato area, especially since there were very few currency exchange counters open on Saturday night. .
Source: Thanh Nien Newspaper
